Fast. Secure. HIPAA-aware.

Sensitive materials. Time-critical routes. Professional drivers trained for medical compliance.

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⚡ 45-60 Min Pickup

Typical Triangle ETA

🔒 Photo ID at Delivery

Name & time logged

✅ Chain-of-Custody

Full documentation

Services

Comprehensive medical courier solutions tailored to your needs

💉

Specimen Transport

Specimens, blood, pathology, and pharmacy runs delivered with urgency and care.

🏥

Scheduled Routes

Reliable clinic → lab → hospital loops on your schedule.

🚨

STAT Deliveries

One-off urgent pickups with live ETAs when you need them most.

❄️

Cold Chain

Coolers, gel packs, and proper chain-of-custody for sensitive materials.

🔐

HIPAA-Compliant

Driver NDAs and secure hand-off protocols for compliance. We sign BAAs upon request.

🌙

24/7 Dispatch

Live dispatch available for round-the-clock medical logistics.

📦

Medical Equipment

Safe, careful transport of medical supplies and equipment.

💊

Prescription Courier

Pharmacy to patient delivery with ID verification.

Why Choose Fragile Freight?

⏱️

Reliability

On-time delivery targets with proactive updates every step of the way. Typical pickup ETA in Triangle: 45-60 minutes.

🤲

Careful Handling

"Fragile" isn't a suggestion — it's our standard for every delivery. Photo ID at delivery with name and time logged.

📍

Local Coverage

Serving Durham, Raleigh, Chapel Hill, RTP, and surrounding counties. Regional routes on request.

🛡️

Insured & Licensed

LLC-registered with comprehensive insurance coverage for peace of mind. Certificate of Insurance (COI) available upon request.

HIPAA Compliance & Privacy

We are HIPAA-aware and execute Business Associate Agreements (BAAs) with healthcare clients. We uphold HIPAA safeguards for Protected Health Information (PHI) during transport.

Important: PHI is never collected through website forms. PHI handling is governed by executed BAAs, not our website Privacy Policy.

Note: There is no official "HIPAA certification." Compliance is demonstrated through BAAs, documented policies, and adherence to Security and Privacy Rules.

Industries We Serve

🏥 Clinics
🔬 Labs
🚑 Urgent Care
💊 Pharmacies
🩺 Dialysis Centers
📷 Imaging Centers
🏠 Nursing Homes
🏥 Hospitals

Service Area

Proudly serving the Triangle and beyond

Durham
Raleigh
Chapel Hill
Research Triangle Park
Surrounding Counties

Ask about regional routes beyond our standard coverage area

Compliance & Resources

Professional documentation and standard operating procedures

📋

Chain-of-Custody Form

Complete tracking documentation for specimen transport from pickup to delivery.

Request Form →
📖

Specimen Handling SOP

Detailed standard operating procedures for safe handling and transport of medical specimens.

Request SOP →
✍️

Business Associate Agreement

HIPAA-compliant BAA for healthcare clients handling Protected Health Information.

Request BAA →
🛡️

Insurance Certificate

Certificate showing comprehensive coverage including liability, auto, cargo, and professional coverage.

Request COI →

✓ Full Compliance Documentation Available

All documentation meets HIPAA, DOT, and North Carolina medical transport requirements. Business Associate Agreements (BAAs) and additional certifications available upon request. Contact dispatch@fragile-freight.com for specific requirements.

Pricing

Transparent pricing tailored to your medical logistics needs

STAT Service

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Immediate Priority

Urgent deliveries when time is critical. Rapid response for emergency specimen transport.

Same-Day Delivery

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Scheduled Service

Reliable same-day service throughout the Triangle and surrounding areas for planned pickups.

Scheduled Routes

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Recurring Service

Fixed pricing for weekly or daily clinic-to-lab runs with predictable schedules.

Pricing based on distance, urgency, handling requirements, and frequency. Volume discounts available for recurring routes.

Ready to Schedule a Pickup?

Fill out the form below or contact us directly

⏱️ Typical Triangle ETA: 45-60 minutes | We'll confirm exact timing when we receive your request.

CALL US

(919) 342-8591

WEBSITE

fragile-freight.com

Prefer a standing route? Ask about weekly clinic-to-lab runs with fixed pricing.

📞 Call Dispatch 📋 Schedule Pickup