Vendor Documents & Onboarding
Everything you need to add Fragile Freight Services to your approved vendor list.
🛡️ Certificate of Insurance (COI)
Comprehensive coverage including General Liability ($1M/$2M), Auto ($1M), Cargo, and Professional Liability. We'll name your organization as additional insured upon request.
Request COI📋 Business Associate Agreement (BAA)
HIPAA-compliant Business Associate Agreement for healthcare clients handling Protected Health Information (PHI).
Request BAA📝 Chain-of-Custody Template
Complete tracking documentation for specimen transport from pickup to delivery, meeting HIPAA, DOT, and NC medical transport requirements.
Request Template📘 Standard Operating Procedures (SOP)
Detailed procedures for safe handling and transport of medical specimens, including cold chain protocols and emergency procedures.
Request SOPNew Vendor Onboarding
Questions about vendor requirements or need additional documentation?
Email: dispatch@fragile-freight.com
Phone: 919-342-8591
We typically respond within 1 business day and can accommodate expedited vendor approval timelines.
Insurance Coverage at a Glance
| General Liability | $1M per occurrence / $2M aggregate |
| Auto Liability | $1M per occurrence |
| Cargo Insurance | Comprehensive coverage |
| Professional Liability | Comprehensive coverage |